Tag: catalog

OCPL Catalog Software Upgrade

October 29, 2025 By Pete Schult

Our OCPL system is installing an upgrade to the library catalog software starting on Sunday, November 2 at 6 PM. While this will provide enhanced services for patrons and staff, it will make the system unavailable during the upgrade process which might extend into Monday morning, November 3. This means the online catalog will be down, and any service that requires authenticating with a library card, such as Libby, Hoopla, and the databases, will be unavailable.

We hope that everything will be up and running again by the start of business on Monday, but please bear with our OCPL technicians as they undertake this huge job. We appreciate your patience. Of course, any items you have already checked out or downloaded will be accessible, so make sure to have your reading material on hand before Sunday afternoon.

Temporary Shutdown of Online Services

September 26, 2023 By ml-admin

Sunday, October 15 at 8 PM
to
Some time on Monday, October 16

OCPL, the county library system, is upgrading system services. Because of this, there will be no access to account information, the catalog, or digital content such as Libby and Hoopla over the night between October 15 and 16.

The shutdown is scheduled to start at 8 PM on Sunday, October 15.

We expect that services will be resumed by the time we open on Monday morning, October 16, but we do not have a definite time for this.

We appreciate your patience during this transition. Everything will be back as soon as possible. Thank you!

Library Catalog Down Temporarily

May 10, 2021 By ml-admin

Update: Polaris seems to be back up, along with apps like Libby and Hoopla that depend on it.

Today (May 10) you might have run into problems with looking books up or placing holds in our catalog. It turns out that Polaris (the Onondaga County Public Library System’s catalog) is down due to some networking problems that the County’s computers are having.

This means that browsing the catalog, placing holds, and seeing what items you have out are imossible at the moment. Some less obvious issues are that checking out material using Libby/Overdrive or Hoopla is also not working.

We don’t know when everything will be back up, but the IT people downtown are working on the issue and seem to be making some progress.

Image credit:
Broken laptop by Santeri Viinamäki
License: CC BY-SA 4.0