Library Catalog Down Temporarily

Update: Polaris seems to be back up.

Update: Polaris seems to be back up, along with apps like Libby and Hoopla that depend on it.

Today (May 10) you might have run into problems with looking books up or placing holds in our catalog. It turns out that Polaris (the Onondaga County Public Library System’s catalog) is down due to some networking problems that the County’s computers are having.

This means that browsing the catalog, placing holds, and seeing what items you have out are imossible at the moment. Some less obvious issues are that checking out material using Libby/Overdrive or Hoopla is also not working.

We don’t know when everything will be back up, but the IT people downtown are working on the issue and seem to be making some progress.

Image credit:
Broken laptop by Santeri Viinamäki
License: CC BY-SA 4.0