Zen and the Art of Computer Maintenance

Computer Fixes You Can Do Yourself

Maxwell’s Tech Program for Thursday, October 12, 2017

Source: Munroe, Randall. “Tech Support Cheat Sheet.” XKCD 627 (2009-08-24) https://xkcd.com/627/
License: CC BY-NC 2.5

As the flowchart in the cartoon hints at, a big part of what separates the “computer geniuses” from “not computer people” is a level of comfort with an iterative process of having no idea what’s going on, trying a few things, looking a few other things up, lather, rinse, repeat until the problem is solved or seen to be beyond your (current) capabilities.